Table of Contents

1. 1. Scope of the Project Ownership and Handover Guarantee
2. 2. Core Principles Behind This Guarantee
3. 3. Digital Assets You Own Under This Policy
4. 4. Accounts Created in Your Name
5. 5. Shared Infrastructure and Platforms
6. 6. What You Receive in Your Handover Kit
7. 7. Migration, Vendor Change and Long-Term Freedom
8. 8. Third-Party Licences, Tools and SaaS Platforms
9. 9. Security, Access and Responsibility During Handover
10. 10. Relationship with SLA and Client Bill of Rights
11. 11. Limitations of the Project Ownership and Handover Guarantee
12. 12. Summary and Contact

1. Scope of the Project Ownership and Handover Guarantee

This project ownership and handover guarantee applies to all digital projects executed by Right Web Solution, including but not limited to:

• Corporate and e-commerce websites
• Web applications and custom portals
• Mobile apps and hybrid apps
• Shopify, WooCommerce, Odoo and other platform-based solutions
• Hosting and communication setups
• Marketing automation pipelines
• Integrations, APIs and custom middleware

The guarantee covers ownership, access, and handover of project deliverables that have been fully developed and paid for as part of the agreed scope.

2. Core Principles Behind This Guarantee

The project ownership and handover guarantee is based on a few simple, non-negotiable principles:

• Client First: You are the legal and practical owner of your digital project.
• No Hidden Lock-In: We do not trap you by hiding access or owning critical accounts in our name without your consent.
• Clarity: You know exactly what you own, what is shared, and how to access everything.
• Portability: You can move your digital project to another vendor or in-house team when you decide.
• Documentation: Ownership and handover steps are documented clearly so nothing is left vague or assumed.

These principles guide every decision we make about how your project is set up, documented, deployed and handed over.

3. Digital Assets You Own Under This Policy

The heart of our project ownership and handover guarantee is simple: what we build for you, you own. Unless explicitly stated otherwise in writing, you own:

• Source Code: All custom code, scripts and configuration files developed specifically for your digital project.
• Project Deliverables: UI layouts, templates, page designs, flows, modules and custom components.
• Project Data: Databases, structured content, configuration data and content entered as part of the project.
• Media & Assets: Logos, banners, graphics, videos and other creative assets delivered as part of the project, subject to licensing terms.
• Configuration & Setups: Workflows, automation rules, tracking codes and tag manager setups created for you.
• Documentation: Setup notes, admin guides, API references and integration documentation shared with you.

If a pre-built theme, template or plugin is used, you own the implementation and configurations of that component inside your project, while the original licence terms of that item remain governed by the vendor.

4. Accounts Created in Your Name

As part of our project ownership and handover guarantee, wherever possible we create accounts using your official email ID or company email. This includes:

• Hosting and cloud accounts
• Domain registrars and DNS management
• Analytics and tag management tools
• Email/SMS/WhatsApp gateways and APIs
• Payment gateway accounts
• Third-party SaaS tools used directly by your team

When accounts are in your name, you remain in full control even if you change vendors later. We configure them for you, but we do not keep them under our exclusive control.

5. Shared Infrastructure and Platforms

In some cases, for cost or operational reasons, your digital project may be hosted or configured under shared infrastructure owned by Right Web Solution (for example, shared hosting, shared bulk messaging accounts, or shared monitoring tools).

Even in these scenarios, the project ownership and handover guarantee ensures that:

• You receive FTP or panel access where technically feasible.
• Your project’s files, databases and configuration can be exported.
• You can request a migration to your own standalone account at any time, with standard migration charges.
• Your project data is not used for any purpose other than delivering your services.

Shared accounts exist to help you start quickly and cost-effectively; they are never meant to reduce your ownership or leverage.

6. What You Receive in Your Handover Kit

Once a project reaches completion and final payment is settled, our project ownership and handover guarantee entitles you to a structured handover kit. Typically, this includes:

• A final source code archive (.zip) or repository export
• Database dump or export, where relevant
• Environment and deployment notes (how to deploy, dependencies, settings)
• Admin login credentials and instructions on changing them
• List of key integrations and their configuration locations
• Notes on any third-party services, licences or renewals required
• DNS, SSL and hosting configuration summary, where applicable

In many projects, we also conduct a final walkthrough call or recorded screen-share session so your team understands how to operate the system.

7. Migration, Vendor Change and Long-Term Freedom

Our project ownership and handover guarantee is specifically designed to make it easy for you to move your digital project to:

• a new implementation partner,
• an in-house development team,
• a different hosting provider, or
• a different region or tech stack (if technically feasible).

On request, and on a mutually agreed basis, we can assist with:

• coordinating with your new vendor,
• temporarily granting secure access,
• sharing technical notes and clarifications,
• helping test the migrated setup.

There are no hidden penalties or lock-in fees just because you chose to switch vendors. We believe long-term relationships are built on trust, not on control.

8. Third-Party Licences, Tools and SaaS Platforms

Many modern digital projects depend on third-party tools, plugins and SaaS services. Under this project ownership and handover guarantee, we follow these rules:

• We clearly inform you whenever a paid tool, plugin or licence is required.
• Where possible, licences are purchased in your name or you are billed directly by the vendor.
• If we use our own agency licences to reduce cost, we will clearly state limitations and renewal terms.
• You always know which parts rely on external vendors and what that means for future changes.

For general best practices on using third-party services in digital projects, we recommend reviewing vendor documentation and industry standards such as:
cloud shared responsibility models.

9. Security, Access and Responsibility During Handover

Security is a critical part of the project ownership and handover guarantee. At the point of handover, we:

• Share initial credentials securely and encourage you to change passwords after first login.
• Remove or limit our own access where requested, after the warranty/support period is complete.
• Explain which users, roles or API keys have elevated privileges.
• Highlight any critical dependencies that must not be modified without technical guidance.

We encourage you to adopt your own internal policies for password management, access control and data protection to complement this guarantee.

10. Relationship with SLA and Client Bill of Rights

This project ownership and handover guarantee is one part of our broader trust framework, which also includes:

• Project Support & Communication SLA
• Client Bill of Rights

Together, these documents explain:

• what you own,
• how we support you,
• how we communicate,
• what you can expect from us at each stage of your digital project.

If there is ever a conflict between contractual documents and this guarantee, the signed agreement will take precedence—but our intention is always to honour the spirit of long-term fairness and transparency.

11. Limitations of the Project Ownership and Handover Guarantee

While the project ownership and handover guarantee is designed to be generous and client-friendly, there are practical limitations:

• We cannot transfer licences or accounts where vendor terms legally restrict transfer.
• We cannot take responsibility for future issues caused by third-party changes after handover.
• We cannot support unlimited changes under the label of “handover” without a fresh scope agreement.
• We cannot provide access to internal tools, proprietary frameworks or internal repositories that are not part of your contracted deliverables.

These limitations are standard in the industry and exist to balance flexibility with security and legal compliance.

12. Summary and Contact

In summary, our project ownership and handover guarantee ensures that:

• You remain the true owner of your digital project and its key assets.
• You receive a clear, structured handover kit at project completion.
• You are free to move to another vendor or in-house team when needed.
• You are never trapped by inaccessible accounts or hidden dependencies.

If you have any questions about how this guarantee applies to your current or upcoming project, please contact us:

Email: hello@rightwebsolution.com
Phone: +91 8850 907518