Your Client Bill of Rights
Working with a registered partner should feel safe, clear, and respectful. These are your non-negotiables when you work with us.
Your Rights
- Ownership: Your domain, code, design, and data belong to you.
- Clarity: You get a written scope, acceptance criteria, and delivery plan.
- Transparency: You know what’s included or excluded before you sign.
- Care: Courteous replies to every call and email—no exceptions.
- Continuity: Documentation, training, and a real handover you can rely on.
If Something Goes Wrong
Contact your SPOC. We will acknowledge, investigate, and resolve with a clear action plan and timeline.
